F.A.Q.

WHAT DO WE DO

What do we do

We help our customers set up for their stay in Paris and make it memorable as we know that a tourist expects more than just a contract for a place to stay.

Whether you come to Paris by yourself, with the whole family or with your loved one we are here to help you to find the furnished apartment that match your needs. 

We've developed also the choice of long term rental apartments, from studios to 3BR apartments, browse our monthly rentals or contact us.

HOW CAN WE HELP YOU


We work with a network of owners and partners, we select furnished apartments rentals, services, that are fitting needs and budget of our customers/tenants. 

We help you to book your medium or long term rental in Paris. From gathering the paperwork so your file can be accepted, helping you with to get a warrantor, sharing tips for your home insurance, taxes, to check in and up your your check out. 

RESERVATION AND PAYMENT


Reservation and payment requirements are detailed on our Terms and conditions page. Our policy is to work transparently – with no surprise. We aim to clearly state any extra fees, if any.

Payment

LEGAL INFORMATION ABOUT PARIS BE A PART OF IT


Our licensed real estate agency is based in Paris, all the legal information (Professional Cards, Insurance, address, contacts, membership) can be find on our About us page.

ARRANGING A LAST MINUTE TRIP


Contact us ASAP and we will do our best to find the best way to arrange.

WHY SOME APARTMENTS DON'T HAVE THE SAME POLICY IN ORDER TO BE RESERVED ?

As our value is to be flexible with our customers we are also flexible with the owners of the apartments.
We do fully managed some apartments, others are managed by the owners. 

The minimum or maximum stay , the damage deposit, etc may vary a little. 
Ask your agent if you have any question. 

WHAT IF NOTHING SUITS ME IN ALL YOUR PROPOSALS ?

Ask us for suggestions and/or send us your requests. You can check our our demand page. We'll get back to you in a max of 48 hours (note that some of our partners may be closed on Sunday and Monday) ; most of the time we'll answer in less than 24 hours. If we don't have the exact apartment rental that match your needs, send your request by email, we will do our best to find what you need for your Parisian rental.

DO I NEED AN INSURANCE ?

Yes it's important to make sure you are insured wether you book a short medium or long term rentals. 
You have to be covered for some basics such as water, fire or explosion issue, but also for your liability. 
Those insurances are different than the owners insurance. 
More details here after : Check our page for more details.